Frequently Asked Questions


Q: What Insurances do you accept?

A: Inspire Motion, LLC is considered an out-of-network provider. While insurance is not accepted directly, and payment is due at the time of service, most patients do rely on receiving insurance reimbursement. Inspire Motion, LLC bills using usual and customary PT codes and will make sure clients receive the documentation necessary to receive the maximum reimbursement available. Patients are advised to contact their insurance companies to find out what their benefits are for outpatient out-of-network physical therapy visits before their first visit. 

We Do Accept Medicare: Inspire Motion, LLC is a Medicare provider for those who have Medicare as their primary insurance. Patients with a supplemental plan such as a BCBS plan that manages their benefits means that we would be considered an out-of-network provider.  Patients are advised to contact their insurance companies to find out what their benefits are for outpatient out-of-network physical therapy visits BEFORE their first visit. 

Q: Do I require a referral for evaluation and treatment?

A: Yes and no. 

Q: Why do you choose to operate out-of-network?

A: Inspire Motion, LLC has chosen to operate out-of-network in order to provide clients with more time, more personalized care, and more hands-on care. We are a very small operation and choose to spend more time with our clients. We have observed a rise in insurance deductibles and co-pays, and very limited time with your PT at each visit. Our goal is to limit your time away from the things you want to do in your free time and provide you with the tools you need to heal and prevent re-injury. We offer a holistic approach which allows us to treat you as an entire person instead of just your hip or knee pain. Many of our clients come in once a week for a few weeks, and drop down to once a month because they only need a review of their exercises and some hands-on treatment. 

Q: What are your rates?

A: You can find our rates here.

Q: What method of payments do you accept?

A: We accept all major credit cards, checks, cash, debit cards, and cards associated with HSA or FSA accounts. We have experienced some FSA cards being declined because the insurance company requires some prior authorization that usually just requires a call from the employee. 

Q: What is the best way to contact you?

A: We respond quickly to text messages sent to (978) 795-4066 or emails at [email protected]. Do to frequent spam phone calls, we screen calls and will only return callers that leave a message requesting a phone call back.

Q: How should I schedule an appointment?

A: You can book an appointment online here.

Q: What will I need for my first visit?

A: Please come with the appropriate intake paperwork completed. When you book your appointment online you will be able to complete the appropriate forms through our patient portal. If you would prefer to not complete forms online you can find the forms here.

We recommend you wear comfortable clothing that allows access to the area being treated.

For clients who have Medicare as their primary insurance you will need your Medicare card and an ID. 

Q: How long are the sessions?

A: Your first visit will be an evaluation and your allotted time will be 90 minutes to provide for gathering a thorough history, assessment, and time for treatment. Follow-up sessions will be 60 minutes or 30 minutes depending on your schedule and time. We choose to allow for more time for our evaluations so that we are able to get a thorough history and understanding of your personal goals, as well as allow time for a thorough treatment. 

Q: How often will I need to be treated?

A: The frequency of your visits will depend on your needs and goals.  Some people will prefer to be seen once or twice per week. Some people can utilize our services as a consultation for evaluation and a few follow-up visits to establish an appropriate program. Utilizing services as a maintenance program can be beneficial for those with on-going complex conditions and may prefer monthly visits to stay on track with their own goals.

Q: Will you talk to my doctor and/or other health care providers?

A: Yes, I will keep your medical team updated on your care as appropriate, by phone, email, or fax as needed and with your consent.